PARTNERS
OUR STUDIO

Address: 6871 Julia Gardens Dr

Coconut Creek, FL 33073

Phone: 503.778.0262

Email:  siltdesignstudio@gmail.com

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© 2019 by Silt Design Studio

SHIPPING POLICY

United States Postal Service provides standard, priority and expedited shipping for all of our orders. First class shipping within the United States is a flat rate fee of $5 and includes insurance covering your total purchase amount. Priority shipping is complimentary on orders over $50 and comes with $50.00USD insurance and tracking. Additional insurance may be requested by the buyer for an additional cost covering the adjusted amount. Tracking will be sent via email and you can view the shipment of your order online at USPS.com up until delivery. 

 

Ready-made items are shipped within 1-3 business days of cleared payment. Made-to-order items are shipped within 1-3 weeks of cleared payment. Please note the processing and shipping times on each item in the description. Please note that all items are handmade the exact delivery date is not guaranteed. If you need your purchase by a specific date, please contact us prior to purchasing to arrange the details of your shipment. 

United States Postal Service provides first class, priority and expedited shipping for all of our orders. First class shipping for all countries outside of the United States is a flat rate of $15.00USD. Please note that First Class shipping does not come with insurance, tracking or a guaranteed delivery. Express international shipping is the only option for an insured, trackable package through the buyer's country and their customs. All duties and taxes at customs are the responsibility of the buyer. 

 

For international orders, your estimated delivery is 1-4 weeks after the item has been made. We cannot guarantee processing through a country's customs department and therefore cannot guarantee a delivery time for international purchases outside of Express mail services. 

RETURN POLICY

We want our customers to have confidence in purchasing our designs. We accept returns on all of the items purchased on our website. Please contact us with your return request within one week of delivery. The buyer is responsible for return shipping charges and we suggest purchasing insurance to ensure the package is delivered.

Due to the nature of custom designs, all items are final sale. In the case of defect, please contact us for further instructions on exchanges. Other exchanges will be determined by each circumstance, and the customer will be responsible for all shipping charges on exchanged items.

If the materials are not available to complete your order, you will be sent a cancellation request. All cancelled orders are refunded by your method of payment.

PRIVACY AND SAFETY

We will not sell, share or trade any information you supply to us with a third party. Any information we collect is used to provide you with a better shopping experience and to notify you via email of promotions and upcoming sales. If you would prefer not to receive these emails, you may opt out by changing your Email Notifications status.

 

This shop uses Square and PayPal for payments, which automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). You do not need a Square or Paypal registered account to checkout. Their services allow you to checkout as a guest using all major credit cards. 

WHOLESALE INQUIRIES

Silt offers wholesale partnership to online and brick and mortar retailers across the US and abroad. If you are interested in carrying Silt Jewelry & Accessories in your retail space, please contact us for more information including minimum opening orders and how to place your order online. We have created custom lines for our wholesale partners in the past to cater to their clientele as well. We are looking forward to partnering with you!

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